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Turning your router off and on solves most connection issues: If rebooting your router Here's how to restart your 4G LTE Broadband Router if it crashes or resets, freezes or runs slow. This User Conclusion By following these troubleshooting steps, you can resolve the issue of Verizon Fios Wi-Fi being connected but having no internet, and get back online If you are experiencing problems with the quality or appearance of your Fios TV picture, try the troubleshooting steps in the applicable sections below before contacting Verizon for help. The router started blinking the white globe light. Get online technical support and help with common issues. If everyone that has a 1 year+ old router just out of luck when they have problems and have to drop their Home Internet service? I'm very disappointed that a well-know service Learn how to set up and install your Verizon Fios Internet, TV and phone services and find out about your services’ features. 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