Starhub prepaid faq. You’ll also get to enjoy GeForce NOW cloud gaming on us. You will be able to retain your existing prepaid mobile number and enjoy the convenience of a monthly bill, no top-ups required! With our 5G plans, you can enjoy bigger data bundle, more talktime, and SMS. Under Select SIM type, choose . With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go. Find out how you can manage your account easily with StarHub self-help Support portal here. Check mobile data usage, activate roaming, pay bills and more, effortlessly with the refreshed My StarHub app. Find StarHub's email, customer service hotline, FAQs, address and more. Surf, stream, chat and explore the world through your mobile, and never worry about bursting your data ever again! Managing your StarHub account never been easier. I still have ‎An all-new StarHub Prepaid App that lets you manage your prepaid account with ease, anytime, anywhere. Find our customer service hotline, technical support, FAQs, guides and more here! The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. Enjoy peace of mind with ScamSafe and Caller Number Display included in your plan. What will happen to my add-on services and Value Added Services (VAS) after switching to a 5G Unlimited+ Plan? 5G Unlimited+ / 5G Platinum Plans have their own range of add-ons and VAS. Choose "SIM management", then "Request for a 5G SIM" (all replacement SIM cards are now 5G and will work well even with a non-5G device). StarHub has converted quite some of the existing StarHub Prepaid Card users to the new StarHub Prepaid S plan throughout year 2025 but the conversion has not finished. A few simple taps on your phone, and you can do so much more with your prepaid account. Simply download and start using it now! SECTIONS 1. Discover StarHub’s best prepaid mobile plans in Singapore. 5G Unlimited+ is StarHub’s no-contract SIM only plan with unlimited local data, global roaming included, and no bill shocks. These tips and tricks will help you save money, maximize your data, and enjoy your mobile experience to the fullest. Can I request an eSIM on the StarHub app and activate it while I am overseas? If you have a SingPass account, you can request and activate your eSIM through the StarHub app while overseas, as long as you have a stable internet connection. For customers without SingPass, we are working on alternative solutions and will share updates soon. The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. SECTIONS 1. Existing add-ons and VAS from your postpaid or prepaid mobile line will not carry over. I still have Get answers about 5G Unlimited+ and 5G Platinum plans, including features like eSIM, Add-ons, Roaming service, delivery, payments and account management. Nov 13, 2025 · This thread is created to talk about the new StarHub Prepaid plans, previously called StarHub Star Prepaid plans. A few sim… Get in contact with StarHub customer service today and get the most effective solutions. 1 These are StarHub's Service Specific Terms & Conditions for customers who have subscribed for or who have purchased our Star Plans via the StarHub App (“App”) (collectively, the "Mobile Services"). Mar 2, 2026 · This thread is created to talk about the new StarHub Prepaid plans, previously called StarHub Star Prepaid plans. And you can use it without any data charges. Treat your mobile plan to a data add-on with no activation fees. StarHub Support provides you with self-help customer care solutions. Yep, you heard us right. *Please refer to the 5G Device FAQ for the list of StarHub approved handsets. If you need to get a replacement postpaid via StarHub app. Resolve all of your StarHub billing and payment issues and enquiries quickest and most efficiently. 1 These are StarHub's Service Specific Terms & Conditions for customers who have subscribed for or who have purchased our pre-paid mobile voice, mobile data, roaming Services and/or other mobile value-added Services, promotions or otherwise (collectively, the "Mobile Services") whether under any of our pre-paid Mobile Services Plans (each a "Plan") or otherwise. Log in and follow the steps below: Tap the "Mobile" icon. Guides and FAQs provided. Having troubles with your mobile or subscribed mobile services? Find the easiest and quickest solutions to your troubles here. You can track your usage, manage add-ons. Dec 4, 2025 · Okay, now that we’ve covered troubleshooting, let’s talk about how to get the most out of your StarHub prepaid plan. Get more data, FREE roaming & IDD minutes, plus superfast 5G, all from $10/month. StarHub Support self-help portal is here. Choose the number that needs a replacement SIM card, then tap the icon showing the three stacked dots. iehqq ofeec rvyl xlztz nkow tjf apvl sbbhz cbwim fsyyxlpvj